Questions, answered

Order a package in the shop, fill out a 15-minute story questionnaire (names, memories, details), and we write, perform, record, and produce your song. The finished MP3 and full lyrics arrive in your inbox, gift-ready.

Acoustic packages usually arrive within 5–7 days; full productions within 7–10 days. Deluxe keepsakes (framed lyrics, display vinyl) ship within 3–4 weeks, while the digital files always arrive first. Need it faster? Mention your date in the contact form and we’ll do our best.

Every package includes a 3-minute custom song as an MP3 plus the full lyrics. Full productions add a polished multi-instrument mix and an instrumental version. Deluxe adds a framed lyric sheet, a keepsake display vinyl, and a $25 credit toward your next song.

Yes — every order includes a revision round. Tell us which lines, names, or moments to adjust and we’ll re-record those sections before final delivery.

100%. Every lyric, melody, and recording is made by hand in our Charleston studio — never generated. That’s the whole point of Tidewater Hook Society.

Start with the moment: proposals and first dances love Acoustic Pop; big celebrations love Modern Pop; anniversaries and tributes love country warmth; kids’ parties love Kids & Family. Still torn? Hear the samples or ask us — we’ll steer you right.

Absolutely. Your MP3 is yours to play at ceremonies, parties, and gatherings, and the full lyrics are included if a musician wants to learn it live.

Because each song is made to order, full refunds are available before writing begins. Once writing starts, we’ll revise until you love it — see the full refund & cancellation policy.